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Privacy Policy

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The Yoga House
Last updated: October 21, 2025

This Privacy Policy explains how The Yoga House (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit our website or book classes through our online platform (the “Site”).

By using the Site or providing your information, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

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1.1 Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment information (processed securely by our payment provider; we do not store full card details)

  • Account login details

  • Class booking history

  • Information you provide during registration (e.g., goals, preferences)

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1.2 Sensitive Health Information

For safety during yoga classes, you may voluntarily share:

  • Injuries or medical conditions

  • Pregnancy status

  • Physical limitations

You are not required to provide this information unless you choose to.

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1.3 Automatically Collected Information

When you use the Site, we may collect:

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

  • Pages viewed, links clicked, session duration

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2. How We Use Your Information

We use your information to:

  • Process and manage your class bookings

  • Create and manage your account

  • Send booking confirmations, reminders, cancellations, or updates

  • Provide customer support

  • Improve our website and services

  • Send optional marketing emails (only if you opt in)

  • Maintain safety in classes by understanding your health needs

  • Comply with legal obligations

We do not sell your personal information.

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3. Payment Processing

All payments are processed through trusted third-party providers (e.g., Stripe, PayPal).
We do not store or have access to your full credit card information.

Your billing information is handled securely according to industry PCI-DSS standards.

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4. Cookies & Tracking Technologies

We may use cookies, pixels, and analytics tools to:

  • Remember your preferences

  • Keep you logged in

  • Improve site performance

  • Understand how visitors use the Site

You can disable cookies in your browser settings, but some features may not work properly.

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5. Sharing Your Information

We may share your information with:

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5.1 Service Providers

  • Payment processors

  • Scheduling platforms

  • Email service providers

  • Website hosting services

These providers only access information necessary to perform their services.

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5.2 Legal Requirements

We may disclose information if required by law, court order, or government authority.

We do not sell, rent, or trade your personal information to third parties.

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6. Data Retention

We keep your information only as long as necessary to:

  • Provide our services

  • Maintain your account

  • Comply with legal, tax, or accounting obligations

You may request deletion of your account at any time.

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7. Security of Your Information

We take reasonable technical and organizational measures to protect your personal data from:

  • Unauthorized access

  • Loss or theft

  • Misuse or alteration

However, no online system is 100% secure, and we cannot guarantee absolute security.

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8. Your Rights

Depending on your location, you may have rights including:

  • Access to your data

  • Correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent

  • Opt-out of marketing emails

  • Request a copy of your data

To exercise any rights, contact us at the email below.

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9. Children’s Privacy

The Site is not intended for children under 16 without parental consent.
We do not knowingly collect information from minors without appropriate authorization.

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10. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with the updated date.

Your continued use of the Site after any changes indicates acceptance of the updated policy.

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12. Contact Us

If you have questions or want to exercise your privacy rights, contact:

The Yoga House

Email: info@theyogahouse.ca

Phone: +1 (416) 690-8966

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